TorqueXpert.com is the property of CULTSHUB Private Limited.
The terms “We” / “Us” / “Our”/”Company” individually and collectively refer to CULTSHUB Private Limited and the terms “You” /”Your” / “Yourself” refer to the users.
This Privacy Policy is an electronic record in the form of an electronic contract formed under the Information Technology Act, 2000, and the rules made thereunder and the amended provisions pertaining to electronic documents/records in various statutes as amended by the Information Technology Act, 2000. This Privacy Policy does not require any physical, electronic, or digital signature.
This Privacy Policy is a legally binding document between you and CULTSHUB Private Limited (both terms defined below). The terms of this Privacy Policy will be effective upon your acceptance of the same (directly or indirectly in electronic form, by clicking on the I accept tab or by use of the website or by other means) and will govern the relationship between you and CULTSHUB Private Limited for your use of the website “torquexpert.com” (defined below).
This document is published and shall be construed in accordance with the provisions of the Information Technology (Reasonable security practices and procedures and sensitive personal data of information) rules, 2011 under Information Technology Act, 2000; which require publishing of the Privacy Policy for the collection, use, storage and transfer of sensitive personal data or information.
Please read this Privacy Policy carefully, by using the Website you indicate that you understand, agree, and consent to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use this Website.
By providing us your Information or by making use of the facilities provided by the Website, You hereby consent to the collection, storage, processing, and transfer of any or all of Your Personal Information and Non-Personal Information by us as specified under this Privacy Policy. You further agree that such collection, use, storage, and transfer of Your Information shall not cause any loss or wrongful gain to you or any other person.
USER INFORMATION
To avail certain services on our Websites, users are required to provide certain information for the registration process and checkout process namely: – a) your name, b) email address, c) address, d) phone number, e) PIN/ ZIP code, f) credit card or debit card details, g) password, etc., and the like. The Information as supplied by the users enables us to improve our sites and provide you with the most user-friendly experience.
All required information is service dependent and we may use the above-said user information to, maintain, protect, and improve our services (including advertising services) and for developing new services
Such information will not be considered sensitive if it is freely available and accessible in the public domain or is furnished under the Right to Information Act, 2005, or any other law for the time being in force.
GDPR COMPLIANCE
We are committed to complying with the General Data Protection Regulation (GDPR) when handling personal data. Our website is designed to protect the privacy of EU citizens and we collect, process, and store personal data in accordance with GDPR requirements.
CCPA COMPLIANCE
We are also committed to complying with the California Consumer Privacy Act (CCPA) when handling the personal data of California residents. Our website is designed to protect the privacy of California residents and we collect, process, and store personal data in accordance with CCPA requirements.
Data Collected from California Residents
If you are a California resident, we may collect the following categories of personal information:
. Identifiers such as name, email address, phone number, IP address, and cookies identifiers.
. Personal information categories listed in the California Customer Records statute {(Cal. Civ. Code 1798.80(e)} such as name, address, and phone number.
. Characteristics of protected classifications under California or federal law such as age and gender.
. Commercial information such as records of products or services purchased, obtained, or considered.
. Internet or other electronic network activity information such as browsing history, search history, and information regarding a consumer’s interaction with an Internet website or application.
COOKIES
To improve the responsiveness of the sites for our users, we may use “cookies”, or similar electronic tools to collect information to assign each visitor a unique, random number as a User Identification (User ID) to understand the user’s individual interests using the Identified Computer. Unless you voluntarily identify yourself (through registration, for example), we will have no way of knowing who you are, even if we assign a cookie to your computer. The only personal information a cookie can contain is information you supply (an example of this is when you ask for Support.). A cookie cannot read data off your hard drive. Our advertisers may also assign their own cookies to your browser (if you click on their ads), a process that we do not control.
Our web servers automatically collect limited information about your computer’s connection to the Internet, including your IP address, when you visit our site. (Your IP address is a number that lets computers attached to the Internet know where to send you data — such as the web pages you view.) Your IP address does not identify you personally. We use this information to deliver our web pages to you upon request, to tailor our site to the interests of our users, to measure traffic within our site and let advertisers know the geographic locations from where our visitors come.
LINKS TO THE OTHER SITES
Our policy discloses the privacy practices for our own web site only. Our site may provide links to other websites, that are beyond our control. We shall in no way be responsible in way for your use of such sites.
INFORMATION SHARING
We share sensitive personal information to any third party without obtaining the prior consent of the user in the following limited circumstances:
(a) When it is requested or required by law or by any court or governmental agency or authority to disclose, for the purpose of verification of identity, or for the prevention, detection, investigation including cyber incidents, or for prosecution and punishment of offenses. These disclosures are made in good faith and belief that such disclosure is reasonably necessary for enforcing these Terms; for complying with the applicable laws and regulations.
(b) We propose to share such information within our group of companies, officers, and employees of such group companies for the purpose of processing personal information on its behalf. We also ensure that these recipients of such information agree to process such information based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures.
INFORMATION SECURITY
We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure, or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store personal data.
All information gathered on our Website is securely stored within our controlled database. The database is stored on servers secured behind a firewall; access to the servers is password-protected and is strictly limited. However, as effective as our security measures are, no security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that the information you supply will not be intercepted while being transmitted to us over the Internet. And, of course, any information you include in a posting to the discussion areas is available to anyone with Internet access.
However, the internet is an ever-evolving medium. We may change our Privacy Policy from time to time to incorporate necessary future changes. Of course, our use of any information we gather will always be consistent with the policy under which the information was collected, regardless of what the new policy may be.
Advertisements
Ads appearing on our website may be delivered to users by our advertising partners, who may set cookies. These cookies allow the ad server to recognize your device each time they send you an online advertisement to compile information about you or others who use your device. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you.
This Privacy policy covers the use of cookies by CULTSHUB Pvt Ltd and doesn’t cover the use of cookies by any of our advertisers.
Grievance Redressal
Redressal Mechanism: Any complaints, abuse, or concerns with regards to content and or comment or breach of these terms shall be immediately informed to us using the information below:
Attention: Legal Department
CULTSHUB Private Limited,
1st Floor, #14/129, 1st Cross,
8th Main, BTM 1st Stage,
Bengaluru, Karnataka – 560029
Mail- legal@cultshub.com
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Last updated: 07th August 2023